Privacy Policy for Canny Ram LLC

Effective Date: 03/01/2026

Canny Ram LLC (“we,” “our,” or “us”) provides handyman, home repair, and related services. This Privacy Policy explains how we collect, use, and protect your information, including when you communicate with us via phone, website, or text message (SMS).

1. Information We Collect

We may collect the following types of information:
    •    Contact Information: Name, phone number, email address
    •    Service Information: Address, project details, photos you provide
    •    Communication Data: Messages, call logs, and SMS interactions
    •    Website Usage Data: Basic analytics such as IP address and browser type

2. How We Use Your Information

We use your information to:
    •    Provide estimates and perform requested services
    •    Communicate about appointments, scheduling, and updates
    •    Send invoices, receipts, and service-related notifications
    •    Respond to inquiries and provide customer support
    •    Improve our services and operations

We do not sell or rent your personal information.

3. SMS / Text Messaging Policy

By providing your phone number and opting in, you consent to receive SMS messages from Canny Ram LLC related to your service requests.

Types of Messages
    •    Appointment confirmations and reminders
    •    Service updates and scheduling changes
    •    Estimates and job-related communication
    •    Customer support responses

We do not send unsolicited marketing or cold outreach messages.

Opt-In Consent

You may opt in to receive text messages by:
    •    Submitting your phone number through our website
    •    Contacting us directly to request services
    •    Providing verbal or written consent

Message Frequency

Message frequency varies based on your service activity.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out at any time by replying:
    •    STOP to unsubscribe
    •    HELP for assistance

Once you opt out, you will no longer receive SMS messages unless you opt in again.

Privacy of SMS Data

SMS consent and phone numbers are not shared with third parties for marketing purposes.

4. Sharing of Information

We may share your information only with:
    •    Service providers (e.g., invoicing, scheduling, or communication platforms)
    •    Legal authorities, if required by law

All third parties are required to protect your information and use it only for necessary business functions.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You have the right to:
    •    Request access to your personal information
    •    Request correction or deletion of your data
    •    Opt out of communications at any time

To make a request, contact us using the information below.

7. Cookies and Tracking 

Our website may use basic cookies or analytics tools to improve user experience. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

Canny Ram LLC
Email: info@cannyram.com
Phone: (208) 330-9270
Location: Boise, Idaho

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